LU YAO; SAZALI ABD WAHAB PHD. Analysis of the role and effect of artificial intelligence in customer relationship management under the background of digital transformation. Journal of Business and Economic Research, [S. l.], v. 1, n. 1, p. 9–16, 2025. Disponível em: https://sci-open.net/index.php/JBER/article/view/396. Acesso em: 30 6月. 2025.